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How to Find Your User Number

You can watch the video procedure or follow the instructions below.


The user or identification number, which is made up of 7 digits, is at the top right of the screen, under the name of the user.

Transcription of the Subtitles

When you contact technical support, they will ask you for your user number.

Your user number is in the upper right corner of the screen, under you username.

This number allows the technical support team to identify you.

This allows the staff to provide you with the support that you need.