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How to Increase Rents

You can watch the video procedure or follow the instructions below.

Instructions

1. Go to the “Management” tab and the “Rent Increases” subtab.

2. In the “Select period” section at the top left, select all the periods except “181 days and more.”

3. In the “Account” section, select the account(s) that you want to increase (“Rent,” etc.).

4. In the “Units” section, select the unit(s) that you want to increase.

5. If you want to increase the rents by a percentage, tick “Percentage,” select the rounding option, and enter the percentage. Tick “Amount” if you want to increase the rents by a specific amount, and enter the amount. The percentage/amount will apply itself to the selected units. Tick “Fixed” if you want to enter the new rent manually. If you use the “Fixed” option, you will have to increase each rent manually.

6. Click on “Increase.” The increased rent will appear under “Increased Rent.”

7. To view the rent increase notice, click on the letter icon (the last icon on the right in the “Units” section). 

8. In the “Tenant’s Response” section, tick the options that you want your tenants to have.

9. In the “Include” section, select the elements that you want to include in the notice.

10. When you are ready to send it, click on “Send” at the top right. The tenants will receive their notices via email and will be able to sign them electronically.

11. Click on “Send,” and on “OK.”

12. To sign the documents, go to the “Communications” tab and the “Signatures” subtab.

Note: To sign the document electronically, the name of the signatory and the name of the user must be the same. If the signatory does not have an account, you must create a “Signatory” access or any other access that fits the situation. To know how to create an access for a landlord, for example, follow this procedure.

13. Click on the document that you want to sign.

14. In the section with the name of the signatory (the landlord or someone else), click on “Sign” on the right.

15. Read the document, and click on “Accept.”

16. Click on “Sign,” sign the document, and click on “Done” and on “Confirm.”

17. Click on “Finish,” and close the window to go back to your Proprio Expert account.

18. Click on “Synchronize” at the top right to update the page.

19. Go back to the “Signatures” subtab, and repeat steps 13 to 18 for the other documents you want to sign.

20. Once the notices are signed by all parties, click on each notice and on the PDF document on the right to download the notice and view it.

21. To enter the tenants’ response, go to the “Management” tab and the “Rent Increases” subtab.

22. If a tenant leaves their unit, select their unit, and click on the “⛔” symbol to terminate the lease.

23. If the tenant accepts the rent increase and renews their lease, select their unit, and click on the “🔀” symbol to renew the lease.

24. If the tenant negotiates the rent increase, select their unit, and modify the “Increased rent” by ticking “Fixed,” entering the new rent, and clicking on “Increase.” Then, click on the “🔀” symbol to renew the lease.

By clicking on the “🔀” symbol, the lease will be renewed for twelve months.

You have now increased rents.

Transcription of the Subtitles

Here is how you increase rents.

Go to the “Management” tab and the “Rent Increases” subtab.

Click on “Select period,” and tick all the options except for “181 days and more.”

Now, if you have many accounts, tick “Rent.”

Select all the units whose rent you want to increase.

If you want to increase all the rents by a percentage, tick “Percentage,” select the rounding option, such as “Highest dollar,” “Nearest dollar,” etc., and enter the percentage of the increase.

If you want to increase all the rents by a specific amount, tick “Amount,” and enter the amount of the increase.

If you want to enter the increased rent, tick “Fixed,” and you can enter the amount. Note that, if you use this increasing option, you will have to manually increase each rent.

For this example, we will increase the rents by a percentage. Click on “Increase” to apply the percentage. Note that this increase is a potential increase, which means that it does not change the rent of the units and that you can change it if necessary.

Now, you can generate the rent increase notices by clicking on the letter icon.

Select the renewal options you want your tenants to have here.

When you are satisfied with the letters, click on “Send” to send the notices for an electronic signature, and click on “Finish” and on “OK.”

To sign the rent increase notices, go to the “Communications” tab and the “Signatures” subtab.

Then, you will see all the documents you have sent for an electronic signature.

Click on the first document you want to sign. Note that, to sign a document, the name of the signer and the name of the user, which you can see in the upper right corner of the screen, must be the same. Otherwise, you will not be able to sign the document.

Next, click on “Sign” in the section of your name.

Go to the bottom of the page, and click on “Accept.”

Now, click on “Click to Sign,” and sign the document. Click on “OK” and on “Finish.”

Go back to Proprio Expert, and click on “Synchronize.” The document will now appear as “Signed.”

You can then click on the three lines to go back to the documents that need signatures. You will see that the documents that are signed now have the date when they were opened and the date when they were signed.

When your tenant has signed their notice, click on the document and on the PDF file to see their answer.

To put their answer in the software, go back to the “Management” tab and the “Rent Increases” subtab.

If the tenant leaves their unit, select their unit, and click on this icon to terminate the lease. This will put an end date to their lease, and this unit will no longer be on the list.

If the tenant accepts their rent increase, select their unit, and click on this icon to renew the lease. The lease will be renewed for twelve months, and this unit will no longer be on the list.

If the tenant negotiates their rent increase, select their unit, tick “Fixed,” enter the negotiated rent, and click on “Increase.” Now, click on the double arrow to renew the lease. The lease will be renewed for twelve months, and this unit will no longer be on the list.

Once you have renewed or terminated all the leases, the list should be empty.

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